Frequently Asked Questions
Remote work's messy. Teams are scattered. Communication gets weird. We built CipherStack to untangle that mess. This page answers the stuff people actually ask us—skip the corporate fluff, get straight to what matters for your distributed crew.
We handle the collaboration infrastructure that keeps distributed teams from falling apart. Think real-time project tracking, encrypted messaging, file syncing that doesn't suck, and video calls that actually work. We basically replace the 47 different apps you're juggling right now with one thing that doesn't make you want to scream into a pillow.
No surprise invoice nonsense here. Base plan starts at €89/month for up to 15 people. Premium tier (unlimited users, advanced security) runs €249/month. We don't do hidden fees. You pay what we quote. One client called our pricing model 'refreshingly honest'—which, yeah, that's the bar we're setting now.
Most of the big ones, yeah. Slack, Asana, Microsoft Teams, Google Workspace—we connect to those. Custom integrations? Possible, depends on what you need. Our team's handled 34 different third-party setups this year alone. Hit us up at [email protected] with your specific toolkit and we'll figure out if it's doable.
We guarantee 99.7% uptime. Real uptime, not marketing speak. If we dip below that in any month, you get service credits. Your data's encrypted end-to-end anyway, so even if something goes sideways, your conversations and files stay yours. Paranoid about reliability? Call +40 891 239 955 and ask about our SLA details.
For basic teams? An hour, maybe 90 minutes. We handle the technical stuff while you invite people and start using it. Larger deployments with custom workflows take 3-5 business days. Most clients are shipping work through CipherStack within 48 hours of signing up. Not bad, considering you're ditching 7 different subscription services.
Absolutely. Our servers handle EU and US time zones equally well. We've got clients in 19 countries (not bragging, just facts). Location doesn't matter. Only your internet connection and whether you're tired of Zoom fatigue. We're based in Iași, but you can be literally anywhere and it works fine.
It's yours. Export it all—messages, files, project history, everything—in standard formats. No ransom situation. We'll even help migrate to another platform if that's what you decide to do. Might seem strange for a business to say, but we'd rather you stay because we're genuinely useful than because you're trapped.
Email [email protected] or call +40 891 239 955 during business hours. You'll get someone real, not a chatbot. Or swing by our office at Strada Dorobanți 28, 134373 Iași if you're in the area. Response time on emails is usually 4-6 hours. We're not ignoring you; we're just not glued to Slack like robots.